Press Release

Issued by Dassault Aviation.

June 17, 2011

Dassault Aviation has named Eloi Dufour as Director, Customer Relations and Field Service. In his new position, Dufour will lead the entire Eastern Hemisphere front line customer support organization including Customer Support Managers, Customer Support Engineers at the Tech Center and oversight of Dassault's Authorized Service Center Network. Dufour will continue to report to Pierre Thiélin, VP of Customer Support.

"During his tenure at Dassault Falcon, Eloi has demonstrated strong leadership qualities and a consistent ability to raise the level of expectations for our customers," said Jacques Chauvet, Sr. Vice President of Worldwide Falcon Customer Service. "His intimate experience with our product line and our team members will be valuable assets in the new challenges he faces ahead."

Dufour began his career in 1994 as an engineer in the design office of Barfield, a component repair station in Miami, Florida. He later became a Customer Support Engineer for North and South America for Sogerma and Ratier-Figeac, aviation product manufacturers.

In 1998, Dufour joined Dassault Falcon Service (DFS) as a production engineer in charge of hangar and manpower planning. He was subsequently put in charge of all support shops (engines, hydraulic and avionics). In 2003, he was promoted to DFS as Sales & Marketing Director.

In 2008, Dufour was appointed by Dassault Aviation, as Director of the Authorized Service Center (ASC) Network and responsible for raising its quality and capabilities as the Falcon fleet grew. Under his leadership, four new ASCs were appointed in the Eastern Hemisphere, the latest one being in India. In 2009, he also took over responsibility for Dassault's Maintenance Training and successfully developed a new Falcon Practical Training program which to date has served more than 230 trainees.

Dufour holds an engineering degree in Aeronautics from the ESTACA aerospace engineering school. He has three children.