Press Release

Issued by Dassault Aviation.

October 16, 2014

Dassault Falcon has launched a new customer portal that offers a host of new features as well as improved navigation and interface. It delivers an enhanced customer experience on most modern devices and mobile platforms.

Among the new features are numerous customization options that allow users to personalize their home page and access information they use frequently. Users can also access all subscription-based Falcon Smart programs like CATS maintenance documentation or FalconBroadcast.

A new 'dashboard' feature permits news and information to be accessed through a rotating carousel showcasing links to customer service-related news, videos, tutorials and the latest programs and offerings, while a 'Favorites' scroll bar provides one-click access to pages in line with the customer's preferences and profile, along with the ability to 'bookmark' frequently viewed pages.

Since its launch in September, over 6,000 subscribers have signed on to explore the many features and benefits of the Falcon customer portal, which is available exclusively to Falcon customers and operators. The new portal was designed with customer input, including feedback from members of Dassault Falcon's Operator Advisory Board.

“The customer portal is one of the most important communication tools we offer Falcon operators, and the new version was developed with our customers' needs in mind,” says Jacques Chauvet, senior vice president worldwide customer service. “It's yet another step in our ongoing commitment to providing top level support to our operators.“