Press Release

Issued by Bombardier Aviation.

June 13, 2011

Bombardier Aerospace today reaffirmed its leadership in the provision of aftermarket services and support to its business aircraft customers with the addition of four Field Service Representatives (FSRs) and two Customer Support Account Managers (CSAMs). In the next six months, newly hired FSRs will be deployed in different regions, including France, Eastern Europe and South Africa, while the additional CSAMs will support operators in Southeast Asia, the Middle East and Africa.

Bombardier currently has more field service and support staff than any other Original Equipment Manufacturer (OEM) worldwide. Today's announcement brings the total number of FSRs and CSAMs supporting business aircraft customers in Europe to 25. Bombardier now has 125 FSRs and 45 CSAMs for both business and commercial aircraft deployed internationally.

"We are committed to bringing world-class support closer to our customers," said James Hoblyn, President, Customer Services & Specialized and Amphibious Aircraft, Bombardier Aerospace. "A solid customer support team presence in strategic regions will ensure that our customers benefit not only from expert knowledge and technical support close to home, but also from stronger relationships with our team."

The appointments represent another key building block in a recent series of bold initiatives by Bombardier's Customer Services organization to put its customers first.